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New Casino a CZ in the Rough

A first-person look at the Hollywood Casino Columbus

43 Comments

By V.R. Bryant

Posted Oct 10, 2012

About eight years ago, Playboy Magazine was putting on a club tour in honor of the 50th anniversary of its first issue. I was given two VIP passes as a gift. Whether I just read it for the articles or not, I was excited. Special access to a classy party, right here in Columbus, Ohio.

We got all dolled up, my friend and I did, and set off starry-eyed to some night club near downtown that no longer exists. The minute I set those eyes on the scene, my heart sank. The promise of something unlike - better than - the normal, dingy, domestic swill-soaked college town social scene had been a pipe dream.

Nobody else had bothered to pretend that we were somewhere else, doing something new and different. In fact, all it had done was attract a wider variety of cretin: some old, many fat, mostly white, all male. It was like a wax museum made of the most common of clay, and while that definitely didn’t help matters, it was separate to the main problem.

There was something just innately deficient about it all. It wasn’t even chintzy. It was drab. Colorless. Wholly Midwestern. A party like that didn’t work here, no matter how hard it tried (which, in the case of that particular party, was not very hard at all). My VIP status was irrelevant, because being important at a completely unimportant event is worthless.

The purpose behind this anecdote is that before this past Monday, which marked the grand opening of the west side Hollywood Casino, I had allowed myself once again to get excited at the prospect of a new social outlet here in Columbus that wasn’t a recycled bar space or a parade in an alley celebrating ... life, or whatever.

I allowed myself to beieve that the new casino would be some sort of quantum leap for the city, that in its confines, even if I had to share space with all the same people as before, that I would have distractions sufficient to make me forget it. After my first 15 minutes in ‘Hollywood,’ I knew that I had once again gotten carried away.

For starters, getting out to the west side from anywhere other than the west side is a hot, stinging pain in the ass. I-270 out there is a bad joke – a dizzying array of poor signage, diverted lanes and ongoing construction. The only thing worse than trying to get out to that part of town is actually being there.

Perhaps, with time, things will develop out there in that armpit of town known as Hilltop-Westland-Galloway. For now, as it is unnervingly apparent upon arrival at the casino’s border, nothing has changed. There are abandoned warehouses storefronts, empty lots, and low-rent pillbox apartment buildings as far as the eye can see. Hollywood Boulevard this is not. Think more like 161 between I-71 and Cleveland Avenue. Not exactly a hotbed of burgeoning business.

But the outside is the outside, right? It’s the inside that counts – fair enough. So once I was inside, I tried to keep an open mind. I was greeted by uniformed professionals and Columbus’s best attempt at a couple of showgirls. Cute (the attempt), but it was pretty much all downhill from there.

I asked a man in a suit and a nametag if there was a general information desk or welcome center where I could maybe get a map or a list of the games they offered. He replied, “I wouldn’t have any idea where to find something like that.”

I double-checked the nametag – he was most certainly an employee. After another failed interaction with an under-trained boob, the third time was the charm. I finally came across a woman willing to squire me around (read: walk me the 45 ft. to a kiosk), and I was in possession of a map. It didn’t tell me what games were available, or the minimums or limits, or where the cashier was, or much of anything, really. But hey! A map! And it only took 20 minutes.

To be fair, it’s not a very big space. And even I get the casino racket. No windows, no clocks – always make it harder to leave than it is to get inside. All the same, Columbus is not Las Vegas. Nor is it Atlantic City. Not even close. As such, I didn’t think a little guidance from the several dozens of visible staff was too much to ask.

Once I realized I was on my own, I decided to do a couple laps. I perused the food and drink menus, peered into the poker room, got the lay of the land. My main concern was the table minimums. I’m not a compulsive gambler by any means, but I was more than a little interested in playing a little blackjack, a little craps. My $100 was burning a hole in my pocket.

When the first 15-20 blackjack tables were $25 minimum bets, I was concerned. When the lowest I could find was $15, I was amazed. When even the craps and roulette tables were no lower, I was incredulous. The only thing outside of the poker room I was allowed to spend less than $15 on, it turned out, was food, beverages and valet parking.

Confused, I did some research. The Hollywood Casino that opened about five months ago features tables with $10 and $15 minimums. There are multiple casinos in both Las Vegas and Atlantic City with minimums as low as five.

Frustrated, I took stock. The newest casino in Ohio and the only one in a hundred miles - at least for now - apparently isn’t interested in attracting the casual player. Picture this scenario: you and a few friends (providing, of course, that you’re 21 years of age) decide that you’d each be willing to blow a couple hundred bucks on gambling. Maybe you win, maybe you lose. Plenty of people go to Vegas, right? And now it’s right nearby!

Except there are no real comps. No hotel suites. No shows. Not even any free drinks. There are giant movie posters for upcoming releases littered everywhere--yet there’s no theater on site. Can’t even earn a free movie ticket for dumping a month’s rent on mini-Baccarat. So unless you fancy yourself some sort of latter-day Semyon Dukach, not only are you not making any money, you’re not even getting anything of any real value in exchange for your rather sizeable donation.

There isn’t really any place to stay out there, so you’re either gambling sober or cabbing it back to civilization. The average taxi in Columbus would charge about $30 each way, and that’s assuming you’re leaving from where I live in German Village. Then again, if you were hanging out at my place, I’d probably tell you to get your head out of your ass and come up with something else to do.

What you have out there on Georgesville Road is a half-hearted, under-funded attempt at a nice new venue that will get little to no repeat business from demographics other than degenerative gamblers willing to put thousands of dollars on the line to feed their addiction and brainless geriatrics who pump dollar after dollar of their retirement money into insipid video slot machines.

Like most things in Ohio, it is unrefined. It lacks class. But worst of all, it has no reasonable sense of itself. Columbus is a progressive town; it has pocket elements that are hip, youthful, and fun. Unfortunately, Hollywood Casino appears to have done nothing to attract them.

At best, this casino is going to have a minimally positive impact on its surrounding area and will factor very little into the improvement of the city as a whole. More likely, after the initial rush, it’s going to be a dreary and depressing place where only those who can’t afford to play are doing so – a mausoleum erected in honor of Ohio’s everlasting mediocrity and a magnifying glass on the lower west side’s seamiest elements.

Bet you five bucks it closes in the next five years. Better that than throwing 25 on a hand of blackjack.

Comments

K @ 10/10/2012 12:07 pm

It's only purpose is to attract the poor or the elderly to dump all of their money into the slots.

DURRRRR @ 10/10/2012 12:33 pm

161 between I-71 and Cleveland Avenue IS actually a hotbed of burgeoning business. They're just foreign-born or immigrant-owned businesses. Good ignorance, V.R. BRYANT.

V. R. Bryant @ 10/10/2012 01:48 pm

With apologies to the Somali-American Chamber of Commerce, visually speaking, that section of town - apart from being awkward and out of the way for most of the city's young professionals, just as Galloway is - is not appealing. Vacant commercial space, strip malls, and fast food establishments still dominate the landscape. If I'm wrong, if the last month or so since I last spent some time up there has seen significant change, then color me impressed and accept this as an official apology. Regardless of whether that particular stretch of 161 is 'booming,' the general sentiment of my article and my impression of the casino and its prospects still stand. Thanks for reading.

Uncle Bartlett @ 10/10/2012 03:20 pm

lolz somali-american chamber of commerce. +1

HURRRRR @ 10/10/2012 04:37 pm

jokes at the expense of somalis! +2 Would Would Young Professional Jesus Do?

dave griffith @ 10/10/2012 05:53 pm

Typical elitist BS. You're probably offended that they are not trying to attract you, since you show your stripes throughout the piece that you think gambling is stupid. So why would they do anything that you think would be fun since they would make no money off you? And BTW, if you do lose money, you do get cashback and other benefits, not only in Ohio but in other jurisdictions where Penn operates. So get off your high horse and realize that there is a great unwashed that enjoy casino entertainment. May not be for you, but we don't want your type there anyway.

Peggy Ann @ 10/11/2012 01:12 am

U know opinions r like assholes everyone's got one and just because the casino scene isn't for u doesn't mean that other people wont find it appealing, and I mean other then the people u mentioned. The casino did just open and I'm sure in time they will offer more entertainment and blackjack tables that have a 5 or 10 minimum. I really do think some people really do need to keep their opinions to themselves and u r one of them. I was always taught if u don't have anything nice to say then u shouldn't say anything at all. Maybe u should keep that in mind next time u r asked to give your opinion. Just because someone ask for your opinion doesn't mean u have to give it!!!!!!!!!! If u want a casino like what's in Vegas then maybe u should go to Vegas

Mary @ 10/11/2012 02:46 am

While I do not agree with the opinion, everyone is entitled to one. I think Penn National could do better. With the space allocated, the slots areas need to be redesigned. Scioto Downs remains the best for slots in Ohio, and they do not have a large space - just a great selection. I think $5 tables are not too cheap and that the builders should be realistic about what people here are willing to pay for a night out gambling. BUT, I do think it is a nice casino and, with a few adjustments, will be successful. I look on their website and see instructions for using free play and wonder - What free play?!

V. R. Bryant @ 10/11/2012 03:03 am

I don't believe that at any point I ignored the fact that this casino will attract a certain sort. Such a sort exists, and while I do not personally identify with it, I have little doubt those folks will have a super time over there. As far as my high horse goes, he *is* a horse, and he is *magnificently* high. If you'd prefer that I lump all similar ventures - that is, casinos outside of what must be considered the established ideals, i.e. Las Vegas, Reno, Atlantic City, New York, Monte Carlo, etc. - into the same knotted dinghy, then so be it. Columbus's new spot will absolutely provide some measure of entertainment for those unwilling and/or unable to seek it abroad. Go to Vegas? I've made the pilgrimage just as so many others have. America's Playground remains, as ever, the gleaming beacon of what is possible when imagination, ingenuity, and unreal riches converge. But that is clearly not what we have in Columbus's Hollywood... more
I don't believe that at any point I ignored the fact that this casino will attract a certain sort. Such a sort exists, and while I do not personally identify with it, I have little doubt those folks will have a super time over there. As far as my high horse goes, he *is* a horse, and he is *magnificently* high. If you'd prefer that I lump all similar ventures - that is, casinos outside of what must be considered the established ideals, i.e. Las Vegas, Reno, Atlantic City, New York, Monte Carlo, etc. - into the same knotted dinghy, then so be it. Columbus's new spot will absolutely provide some measure of entertainment for those unwilling and/or unable to seek it abroad. Go to Vegas? I've made the pilgrimage just as so many others have. America's Playground remains, as ever, the gleaming beacon of what is possible when imagination, ingenuity, and unreal riches converge. But that is clearly not what we have in Columbus's Hollywood Casino. What's most amusing about all of this is that I continue to be asked about the matter from people who simply want to make conversation, and I routinely have to disappoint them with honesty. There's an expectant tone I keep running into--the same I would have exhibited before having been there. What I cannot ignore in my responses is precisely the same sentiment that I expressed in this column: it's simply not a good place to be. Fine, lower the minimums. Cash back? Benefits at other Penn National-owned establishments? Yippee. It pales in comparison to what would be offered to me at legitimate operations (which, by the way, I'm told are up and running and rather impressive as close as Cleveland). No one, rather conveniently for me, can dispute the most important point of the entire article. Hollywood Casino resides in a part of Columbus that has been, is now, and will remain - in the absence of some sort of divine intervention - a less-than-inspiring portion of a city that has plenty going for it. Not for me, Dave? Perhaps. If I'm not welcome, so be it. While the unwashed (as you put it) bask in the limited glow with which it's been provided, I suppose I will simply be content with wagering with my friends on the over/under of how many years that casino will last before the remote location, lack of neighboring amenities, paucity of worthwhile in-house entertainment, and general disregard for the guests become completely untenable. Some part of me hopes I'm wrong, Peggy--I really feel like I could have fun playing $5 blackjack. less

Slash Bee @ 10/11/2012 03:54 am

@Peggy "U know opinions r like assholes everyone's got one..." "I was always taught if u don't have anything nice to say then u shouldn't say anything at all." lol "... Just because someone ask for your opinion doesn't mean u have to give it!!!!!!!!!!" wat?

jlb47586 @ 10/12/2012 04:51 pm

Just thought I'd link the write-up of the chat the Dispatch moderated with the casino's GM. It addresses some of these issues. http://www.dispatch.com/content/stories/public/2012/10/casino-chat.html

DCBuck @ 10/29/2012 04:52 pm

I will never understand why people like VR Bryant get hired by local publications. He didn't review the casino, he used his assignment to review the casino as an opportunity to unimaginatively rip the city and state, something I imagine he does as a pastime and without pay. I expect that VR grew up somewhere in Ohio, and imagines living anywhere else (Vegas!, Atlantic City!(wait, what?)) as a thrilling alternative to Columbus. I've lived in MTV approved fabulous places, they have engaging things, crap, and boring stretches, much like Columbus. I encourage VR to leave Columbus, go somewhere he considers cool enough for himself and to use his new zip code for purposes of self validation in place of a personality. The self loathing garbage put out by local publications tires me. I was forwarded this link from an out-of-town acquaintance from grad school in a "ha, ha, your town sucks" e-mail. I have hard enough time defending the home town without sources inside... more
I will never understand why people like VR Bryant get hired by local publications. He didn't review the casino, he used his assignment to review the casino as an opportunity to unimaginatively rip the city and state, something I imagine he does as a pastime and without pay. I expect that VR grew up somewhere in Ohio, and imagines living anywhere else (Vegas!, Atlantic City!(wait, what?)) as a thrilling alternative to Columbus. I've lived in MTV approved fabulous places, they have engaging things, crap, and boring stretches, much like Columbus. I encourage VR to leave Columbus, go somewhere he considers cool enough for himself and to use his new zip code for purposes of self validation in place of a personality. The self loathing garbage put out by local publications tires me. I was forwarded this link from an out-of-town acquaintance from grad school in a "ha, ha, your town sucks" e-mail. I have hard enough time defending the home town without sources inside 270 undermining the effort. I won't be back to this site, it's drab and predictable, and VR Bryant’s writing, bland mediocrity. less

the edge of chaos @ 01/09/2013 08:00 pm

VR stikes me as a gay man trying REALLY hard to be cool! Epic fail...you`re just some small minded, smalltown loser who ought to move to Jackson, Ohio where you might actually be COOL!

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